Terms of use
Last updated 18 September 2026.
YOOP is an information board for international students in the US. Students publish where they are going, anybody can read the board, and a student who wants to reach a publisher unlocks that publisher’s contact card. That one-time unlock is the whole product and the only money YOOP will ever take. Today it takes none: every unlock on the board is free, and nothing on this site asks anybody for a payment. When that changes, what an unlock costs will be on the board before you press anything. Using the board means agreeing to what is below.
1What YOOP does, and what it does not
YOOP is not a transportation provider. It arranges no trip, carries nobody, employs nobody who does, and is not a party to whatever you and another student agree between yourselves.
It never sets, collects, holds or guarantees the price of a trip. The number on a post is what one student said they expect the whole trip to cost, stated the way they would state it in a group chat. Nobody at YOOP checked it, and nothing on this board turns it into an obligation.
Every account here holds a working email address at a US school, checked when the account was made and checked again each year. That is the only thing YOOP asserts about anybody: it does not vet people, it does not vouch for them, and it does not stand behind them. An address is a fact about a mailbox rather than about a person — staff, faculty and alumni hold school addresses too, and this board cannot tell them apart.
It carries no messages. Once you have somebody’s contact card, everything after that happens between the two of you, somewhere that is not YOOP.
2Who can use the board
Reading and searching need no account at all. Publishing a post or unlocking a contact card needs a session, and a session is proved by a code sent to an address at a US school.
One person, one account. An address you do not read mail at is not yours to sign in with.
3What you publish
A post says where a journey starts and ends, when it leaves, how much room there is, and what its publisher expects the whole thing to cost. Publish only journeys you mean to make, and take a post down when it stops being true — a post whose departure has passed leaves the board on its own.
Your contact card is the only place your contact details live. It is shown to somebody who has unlocked that post and to nobody else, and you can withdraw it at any time; somebody who has already read it keeps what they read.
4What an unlock buys
One unlock shows one post’s contact card to one buyer. It is not a seat, not a reservation, not an introduction, and not evidence that a journey happened. Whether the two of you then travel together is yours to arrange and nobody else’s business.
An unlock is given back with nobody asked if the post stopped being available before its card was ever shown to you — closed, taken down, its card withdrawn, or its departure passed.
If a publisher never replies, say so from your unlocks screen. That report gives the money back after a stated wait, which the screen states to you as a date, unless something the board can see says a person should read it first.
5Complaints, reports, and three business days
If an unlock did not deliver what it promised, open a complaint from your unlocks screen and attach what you have. A complaint is about the contact information itself: what happens on the trip, or between the two of you, is not something YOOP can take responsibility for. A person reads every complaint, decides it, writes down why, and answers within three business days.
Anybody can report a post that should not be here. Reports are read too, and nobody is told what became of theirs — which is what keeps a report from being a way to find out who reported you.
Anything more — about a complaint, these terms, or anything else on the board — can go to support@yoo-p.com, and a person reads it.
6What an operator may do
The small number of people who work that queue can give an unlock back, take a post down, withdraw a contact card, and suspend an account. They moderate no conversations, because there are none.
7What is not promised
The board is offered as it stands. YOOP does not promise that anybody replies, that a journey happens, that what a publisher wrote is true, or that the board is reachable at any particular moment. What it owes you is the contact card an unlock was for, and the money back in the cases above.
Nothing here is insurance, and no part of it makes YOOP answerable for a journey you arranged with somebody else.
8Changes
These terms change as the board does, and the date above says when they last did. Carrying on using the board after a change is how you accept it.